Terms of Service

Welcome to Silkeye.in. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Silkeye.in, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding agreement.
  • The information provided by you is accurate and complete.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate.

However, we reserve the right to:

  • Modify product information without prior notice.
  • Correct errors, inaccuracies, or omissions.
  • Discontinue products at any time.
  • Refuse or cancel orders when necessary.

4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payment must be completed using the payment methods available on the website.
  • We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

5. Order Acceptance

After placing an order, you will receive an order confirmation.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or limit quantities for any order at our sole discretion.

6. Shipping and Delivery

Shipping and delivery timelines are estimates only and may vary depending on location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

For detailed information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

We reserve the right to refuse return requests that do not meet the eligibility requirements outlined in our policy.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt to gain unauthorized access to the website.
  • Interfere with website security or operations.
  • Upload malicious software, viruses, or harmful content.

9. Intellectual Property

All content on Silkeye.in, including but not limited to:

  • Logos
  • Images
  • Product Content
  • Text
  • Graphics
  • Website Design

is the property of SILKEYE TRADING or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, SILKEYE TRADING shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays caused by third-party service providers.
  • Technical interruptions or website downtime.

Our maximum liability shall not exceed the amount paid by the customer for the product purchased.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and advertising platforms.

We are not responsible for the policies or actions of third-party providers.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Termination

We reserve the right to suspend or terminate access to our website without notice if we believe a user has violated these Terms of Service or applicable laws.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Agra, Uttar Pradesh, India.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice.

Updated versions will be posted on this page and become effective immediately upon publication.

Contact Information

Business Name: SILKEYE TRADING

Website: Silkeye.in

Address:
89A, Pradeep Ram Vihar Colony,
Nagla Rambal, Naraich,
Mandi Samiti Road,
Agra, Uttar Pradesh – 282006, India

Phone: +91 9119009578

Email: support@silkeye.in

By using Silkeye.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.